New York New York Hotel and Casino in Las Vegas from Cruzino.com

New York Hotel Reviews

New York New York Hotel and Casino
84,000 square foot casino with over 2,200 slots and 72 tables. 2,033 rooms and suites in buildings that recreate the Manhattan skyline, nine restaurants, pool, full spa, salon,  shopping area, "Manhattan Express" roller coaster. An MGM Mirage property.

Overall rating:
Rooms
Service
Casino
Price
Location
Would you visit this hotel again?
yes 68%  32% no

Is this hotel family friendly?
yes 90%  10% no
Based on 61 total ratings.

Reviews of this Property
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2stars  I wish we had known how little regard mgmt. has for guest safety and courtesy
My adult handicapped son and I visit Las Vegas every January. We stayed at the NY NY 1/11 thru 1/15/09. First night in the casino, my son was approached by two prostitutes who asked him to pay them $300 for a good time. My son did not wholly understand what the implications were. One of the prostitutes got him into an elevator to take him up to our floor. In the elevator she robbed him of over $650. She ushered him out of the elevator at our floor and she closed the door and took off. Two nights later he was approached by two "women" who wanted the same thing. He said no and they wanted him to go to an ATM so he could get more money. Security took my report but refused to review elevator tapes which would have clearly identified the woman who robbed him. Mgmt.'s attitude toward us was an attitude that we had no rights and that they knew prostitution in their casino happens all the time and there is nothing they intend to do. We will never set foot in that hotel again.
Darlene Rowland (and son, Jeff Kent) <rowlandd16@yahoo.com>
Lakewood, CO, USA - Sunday, February 08, 2009 at 16:27:34 (CST)
  review
Stayed at this hotel with my family last month. Deliberated whether to stay on or off strip but glad that we did in the end. This is a busy but fun hotel with easy access from free parking lot to reception. Can not comment on the casino as we don't indulge Rooms ok,requested non smoking but nil available, we accepted smoking as there was a view of the strip, it wasn't too bad and as we couldn't be bothered to change we stayed there. Beds very comfortable and spa toiletries good enough to eat. American restaurant very good and open 24 hours. The Italian restaurant I wouldn't especially recommend as poor service seen. Good if busy location, easy for monorail use. Ate at Harley Davidson restaurant on the strip, can recommend.
susan norman <susan.norman@blueyonder.co.uk>
Bristol, UK - Saturday, April 28, 2007 at 05:05:34 (CDT)
  FUNNY
I wish all you guys bickering could have stayed at the same time, and maybe Jerry Springer could have a show with you guys on it! :)
summer <slp_republican@yahoo.com>
visalia, ca, USA - Wednesday, April 25, 2007 at 17:14:46 (CDT)
   Unreal
I loved New York and when I heard that they were putting a hotel and casino in Las Vegas that would resemble the city of New York I had to go and see for myself. I made reservation a year prior to the building of New York-New York. I was not going to take any chances that I was not able to get a room. So after one year of waiting, my husband who has never seem New York City before got a chance to visit and this was on the day of the grand opening. I was thrill to see the replica of the Empire State Building and the architecture of Manhattan. I do not play the slots, so for me it was just to see New York City again. New York-New York Hotel and Casino truly lives up to it reputation as The Greatest City in Las Vegas.
Margaret Singleton <ginacakes1942@hotmail.com>
orange park, Florida, USA - Saturday, February 03, 2007 at 10:17:51 (CST)
  ~New York New York was the best!!!
~This was our second time in Vegas. I have nothing but GREAT things to say about the hotel!...We married & stayed @ The Bellagio & very stuffy & snobby people last time...this time we could not wait to have a blast @ New York New York. The room we stayed in had a big nice sized jacuzzi, nice bed & perfect sofa. This hotel had it all...we caught "Zumanity" which was terrific, Coyote Ugly the club, the roller coaster ride which was so fun!...the slots were nicely placed & great restaurants...such as Gallagher's...very nice service & great food. Overall I had a blast there and I cannot wait to go visit again.
veronica <veronicadhillon777@yahoo.com>
houston, tx, USA - Monday, August 28, 2006 at 17:15:54 (CDT)
  We stayed at the NY NY on Dec 21-23, 2005. We thought the room was very nice, clean and very roomy. My 4 yr old and I visited the arcade while my husband and Nephew went to the Cal/Byu game and had a great time. During our stay we ate at the America twice and Nathans once both were good. We did eat breakfast at Chin Chin (buffet) it wasnt that good for the money, next time we will go for dinner. My husband won a few buck's on the craps table but I lost my butt at the slots. I would recommend this hotel to anyone that is traveling to Vegas. We are going back in April. VIVA LAS VEGAS!!!
Tri
Stockton, CA, USA - Saturday, January 14, 2006 at 16:29:00 (PST)
  I stayed at NY NY for two nights this past week. I requested a king room, and all they had was a smoking room, but I did receive a room ugrade:-) The room was decent. The bed was comfortable. The decorations were interesting, and overal, it seemed quiet. Room service was speedy when I ordered, (they overcharged me, and as a token of their regret, gave me two free desserts.

The Negotive. The Casino! Its really cool, and kitchy, but its way to busy. The layout is broken and confusing. Worst are the casino employee's. Several people, at serveral different games, were having verbal conflicts with the staff. Dealers were getting confused because they were dealing games they normally dont do. I had to tell a dealer at Let it Ride 3 different times, that I had won the hand, and he had started to take my chips. I've stayed at Luxor, MGM Grand, Rio and The Mirage, and this was by far the worst place I have played. UGH!
Kyle Cents <pimpfest@yahoo.com>
Seymour, IN, USA - Wednesday, November 23, 2005 at 11:04:34 (PST)
  havent stayed there yet but going to stay ther this year we had our wedding party there October 04 and WHAT A FAB TIME we had we where in the Irish bar and they looked after us sooooooooo well. Mike who was the entertainment was brill and the banter between us scousers and the americans was great I would like to thank everone on behalf of me and my husband Brian and all I can say is "Viva Las Vegas Baby" We had aparty to end all parties and still stay in contact with the many friends we made there
kim butterworth <kimbutterworth@hotmail.com>
liverpool, uk - Sunday, July 31, 2005 at 11:42:05 (PDT)
  Didnt stay, just commenting on the back parking lot and walking area adjacent to MonteCarlos. Big safety issue I was walking to my car with my wife & 2 children after the midnite show/movie at the showcase approx.1:00am. A gang of more than 12 hoodlums w/ the extreme baggy pants all black except 1 white female and 1 black female tagging along with what resembled gang members all from Los Angeles "I noticed the license plates were all California. started heckling us and told me to stop coughing because they dont like coughing and why were my kids wearing certain colors. they shouted obcenities and repeated the 'N"word towards us. I feared for the safety of my children and myself. There were no police or security in site. As we made it to our car w/o incident the gangs gathered in the rear parking lot of New york-NYand socialized. Never again Vegas has been overun from riff raff from the ghettos of LA.
Mr. K.Maury <kmauryo@gmail.com>
Las Vegas, nv, USA - Monday, May 02, 2005 at 05:07:47 (PDT)
  My husband and I stayed at New York New York Hotel & Casino this weekend (4/8-4/12 2005) I am writing to inform you that although our expectations were high we were dissappointed in our stay. Check-in was pleasant (but so was the holiday Inn) and the room was nice. We found that the casino felt very stressful and cramped. All of the dealers we encountered were very abrupt and cold, some were just plain rude. The ruslt was that we gambled elsewhere. The Drinks at Nine Fine Irishmen were overpriced. We did enjoy Il Fornaio, The food was excellent but again the service was just o.k.
I guess to some it all up, unless we were in our room we found nothing about the resort relaxing. Which surprised us because of the great reviews which it has gotten. Unfortunately I probably wouldn't recommend NYNY to anyone.


Mary <Frostiball.com@Verizon.net>
plainville, ma, USA - Friday, April 15, 2005 at 08:37:04 (PDT)
  Mixed review here. My wife and I stayed the week, last week. ROOM: Arrived early (11:00 AM) and they were still able to get us into our reserved room right away(Broadway King Dlx), but had to settle for a smoking room. The room was ok...kept very clean and had a good view from the 23rd floor. However, was really annoyed that the bathroom drains (both shower and basin) were sluggish/clogged (took about 1/2 hour for each to drain--sheesh!). Reported it twice...never fixed--pissed off by the time we checked out. CASINO: The casino is very nicely laid out. Decor was just as everyone says and the pictures indicate--very reminiscent of NYC, but without the crime and dirt (I know, I grew up in the Bronx). Slots were tight, but saw a few people hit some descent jackpots...of course, not me. Blackjack dealers were very nice, though. RESTAURANTS: Gallagher's Steakhouse was able to seat us right away w/o a reservation. However, the service was extremely slow...took a half-hour after appetizers to receive the main course...no explanation or apology. Filet Mignon was the size of a pea (waiter (not menu) said it was 10 oz. -- I say B.S.!), but cost an arm. Prime rib was tasty, but contained alot of fat. All sides are al a carte and expensive. If you are used to paying high prices for an average meal, then this is the place for you. As to pizza at the NY-NY, contrary to what others have written, the pizza place on the main level really blows...not NY pizza at all, but came at higher than NY prices! However, Nathan's on the second level (by the arcade) had some very good NY tasting pizza. I probably will try another hotel/casino on a future return trip.
Jim <jak207@hotmail.com>
USA - Sunday, December 12, 2004 at 07:17:15 (PST)
  I cannot believe the amount of negative comments about NY-NY. I think folks who bash NY-NY just have a grudge against the city itself. They take it out on the casino/hotel in Vegas. Jealous whims. I, on the other had, always had a great time although I haven't won there everytime I played. But I get the royal treatment for being a VIP. Guess no comparison there...
Minh Nguyen
Santa Rosa, CA, USA - Friday, August 20, 2004 at 02:07:17 (PDT)
  I stayed at the hotel for my honeymoon in January-( 2002 ). To put it all in a nutshell, the rooms were not nice, the Casino substandard, and overall very noisy ( including rooms ). I was upset that when we told the staff that we were on our honeymoon, that they made no efforts whatsoever to make our stay a little nicer. The only good thing about this place was the steakhouse that they have inside-- excellent! I highly reccomend it. To sum up, skip New York and see the onther hotels instead!
Jon <Blacktoothclan04@yahoo.com>
n/a, FL, USA - Sunday, July 04, 2004 at 15:51:45 (PDT)
  The room quality was on par with a Holiday Inn or a sub-standard Marriott. It was certainly less than I expected based on the price compared to other hotels on the Strip. Although the room was paid for in advance, we arrived to find that they did not have a King, non-smoking room, and we had to settle for a smoking room instead.

The casino and other attractions were fun, but that doesn't mean that I have to sleep there! Dollar for dollar, my stay at the Imperial Palace was better, but I don't intend to stay at that dive again either.
Chris
MD, USA - Wednesday, June 04, 2003 at 11:15:42 (PDT)
  This is the first time my husband and I stayed here. We go to Vegas at least twice a year and ususally stay at Caesars Palace or on occasion Harrahs. We have also stayed at the Stratosphere and the Golden Nugget downtown, but by far we feel that NY-NY is your best bet for your dollar with a very accomodating staff. We would both highly recommend it again, and plan on staying there again this May 2003.
Deborah Johnson
Lorain, OH, USA - Monday, February 24, 2003 at 21:17:00 (PST)
We just returned from Las Vegas on Oct 15th. I have read many of the reviews on this site and I don't understand the complaints. Our room was very nice and large. We had a normal room, no suite. We had a great view of the MGM Grand and other areas of the strip. Room service was timely and very good and the cleaning service was excellent. For those of you who complained about room/bathroom size, you are in Vegas to gamble and to see the sites, not to sit in your hotel room. Yes, the casino area was packed, but once again this is Vegas. What did you expect. We enjoyed our time at NY NY and would surely stay there again. The dualing piano bar was always full and lots of fun. I would recommend this hotel to friends and family.
M. Zimmermann <michele_zimmermann@hotmail.com>
Columbus, OH, USA - Wednesday, October 16, 2002 at 08:19:05 (PDT)
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New York New York Hotel and Casino in Las Vegas from Cruzino.com